JobCamLog support

Help in the field.

A capture did not save

Keep the app open, check the message shown on screen, and retry from the same job. JobCamLog does not announce a successful save until the record is committed.

Location is unavailable

You can always save without location. To add it later, confirm that Location Services are enabled for JobCamLog while using the app.

Restore a purchase

Open Settings, choose JobCamLog Pro, then Restore Purchases. Subscription billing and cancellation are managed through your Apple Account.

More help

The in-app Support screen includes troubleshooting and diagnostic details that you can copy without including your photos, client labels, addresses, coordinates, or notes.

Email support@jobcamlog.com. Please do not attach client photos, addresses, coordinates, or private notes unless they are essential to your request and you have permission to share them.